Welcome, innovators.

It’s true. Real-world businesses are transforming their operations with the help of artificial intelligence.

Below, we share some examples that are real eye-openers…

In today’s newsletter:

• Today’s must-read stories 📰

• How real businesses are winning with AI

• Prompt of the day ✍️

Today’s must-read stories

Has the AI bubble arrived? 💭

Leading AI companies like OpenAI, Google, and Anthropic are encountering diminishing returns in developing advanced AI models.

Findings from Slack’s “Fall 2024 Workforce Index” survey 💦

Executives are committed to AI investments, but adoption is slowing as workers fear increased workloads and hide AI use from managers.

Marc Benioff dismisses concerns that AI could harm Salesforce 🤖

Marc Benioff sees AI agents as the future of Salesforce, aiming for a billion deployments within a year

Together with Thoughtly

AI can now handle your phone calls.

The call center industry is on the verge of a major transformation, with generative AI leading the way.

Thoughtly reimagines phone calls with AI that speaks any language. With Thoughtly, you can build custom AI phone agents that keep your call center operating smoothly 24/7, delivering fluid and engaging interactions so your human agents can focus on the high-impact work that matters most.

From sales to support, Thoughtly’s advanced platform streamlines interactions across channels and integrates effortlessly with your existing tech stack.

Plus, Thoughtly offers a comprehensive suite of analytics, so you’ll always have insight into what’s working and where there’s room to improve.

Join the future of calling with Thoughtly (for free) today.

AI Video of the Day

AI tools 🔨 

• Supercharge your QA and Dev Team's testing productivity with Tricentis Copilots, generative AI-powered assistants.

  • Get started with Tricentis Copilots today.*

• Thunderbit: An AI web automation tool.

• Infography: Let AI turn your blogs into infographics.

• BeforeSunset AI: Turn your todos into daily plans with AI.

How real businesses are winning with AI

Generative AI is reshaping the way employees work by eliminating repetitive tasks, thus allowing them to focus on more meaningful and creative endeavors. This shift boosts job satisfaction, sparks innovation, and enhances decision-making, leading to a more engaging and balanced work environment.

Key takeaways

Some companies are making more progress than others with the help of generative AI. Let’s take a look at a few of the big winners to date:

• Access Holdings Plc: With Microsoft 365 Copilot, coding time is reduced from eight hours to two, chatbots launch in just 10 days, and presentations take 45 minutes instead of six hours.

• Axon Enterprise: Leveraging Draft One with Azure OpenAI Service, Axon achieved an 82% reduction in report preparation time, allowing officers more community engagement.

• Bancolombia: GitHub Copilot increased code generation by 30%, automating 18,000 application changes annually, with 42 daily deployments on average.

• Honeywell: Employees saved 92 minutes weekly, totaling 74 hours annually, by using AI to streamline workflows.

• BlackRock: Over 24,000 employees are using Microsoft 365 Copilot to co-develop new features, improving productivity and collaboration across all functions and locations.

Our thoughts

Generative AI is clearly a game-changer, empowering companies to reimagine productivity and foster a more innovative workforce. These successes showcase AI’s potential to accelerate complex tasks, strengthen employee engagement, and drive impactful results across diverse industries.

Miscellaneous resources

• How to use Claude Artifacts

• In the age of gen AI upskilling, learn and let learn

• 5 Powerful ChatGPT-4o Prompts You Need to Know

Prompt of the day ✍️ 

Sales operations (prepare a sales report)

How it works:

This prompt guides an expert in sales operations to create a sales report that aligns with the user’s goals by interacting with them, iteratively refining the report based on specific criteria, evaluating it rigorously against an evaluation rubric, and offering feedback and improvement options in a structured format.

Why use it:

This prompt benefits a sales professional by providing a structured, iterative approach to creating a sales report, enhancing their ability to make data-driven decisions, identify trends, and present insights that can drive sales growth and strategic alignment.

Prompt Example:

{"prompt":"Develop a tailored Sales Report aligned with the user's individual needs, drawing insights from the supplied reference materials. Initiate interaction with the user to obtain essential specifics and resolve any ambiguities. Iteratively refine the Sales Report through consistent evaluations using the given evaluationRubric and gather user input to ensure the end product aligns with the users expectations.}

You can find the prompt in its entirety here.

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