Welcome, innovators.

OpenAI is dead serious about making ChatGPT the go-to tool for everyday AI use. And it has taken a big step forward with news that its Advanced Voice feature is rolling out to Plus and Team users this week.

We talk about what this means below…

In today’s newsletter:

• Today’s must-read stories 📰

• OpenAI speaks up

• Prompt of the day ✍️

Today’s must-read stories 📰 

The power of AI prompt engineering 🤖

AI prompt engineering is transforming B2B operations by enabling businesses to craft precise, context-driven inputs for AI models.

AI-powered scams targeting small business owners 🚨

AI-powered scams are increasingly targeting small business owners through sophisticated impersonations and deep fake tactics, raising concerns about cybersecurity.

Google says generative AI is ready for the big leagues ⚾

Google is positioning its generative AI tools, like Gemini and Vertex, as ready for mainstream business use by highlighting customer success stories and productivity gains.

Together with NumbersStation

📊 Agents that actually work

New AI agents are emerging daily, but how many actually work? Numbers Station releases an exclusive look at how they deliver analytics agents to their customers. Their agents work in unison so users can query across different data sources.

The fleet of agents: 

• The Search Agent – unifies fragmented analytics assets (dashboards, schemas, warehouses, email) to find one that answers the question.

• The Diagnostic Agent – goes beyond the capabilities of existing dashboards and initiates a dynamic drill down to find the root cause of a trend.

• The Next Best Action Agent – recommends an action for the user to take based on its findings.

• Finally, a Tool Agent – implements the suggested action by plugging into external tools (e.g. a GDrive agent to create and share a presentation with other teams), so you don’t have to.

Skip the waitlist and request a demo to see all the agents in action.

Video of the Day 📽️ 

Miscellaneous resources

• Join us for an inside look at how Ada and OpenAI build trust in enterprise AI adoption for customer service, starting with minimizing risks such as hallucinations. Viewers will also be able to participate in a Q&A.

  • September 26, 1PM ET/10AM PT. Sign up for the webinar today! *AI Today Podcast: No-hype, practical, real-world insight into AI.

• AI at work survey template: A template to gauge your employees' use of artificial intelligence.

• How to implement AI in your organization: How to implement AI at work (and benefit from doing so). 

• IBM: AI for Everyone: Master the Basics: A free, self-paced course to help you understand AI applications and key concepts.

AI tools 🔨 

• Boost your software development skills with generative AI. Learn to write code faster, improve quality, and join 77% of learners who have reported career benefits including new skills, increased pay, and new job opportunities. Perfect for developers at all levels. Enroll now.*

• Leap: Automate any workflow with AI.

• Outlit: AI agents built for sales contracts.

• IBM watsonx BI Assistant: An AI-powered business analyst and advisor.

Together with Ada

Webinar Today: Understanding AI Trust and Hallucinations

Last chance! We're hosting a webinar today 1PM ET / 10AM PT in collaboration with OpenAI, focusing on a critical aspect of AI adoption: increasing trust and preventing hallucinations.

This in-depth session will offer exclusive insights into:

• The underlying causes of AI hallucinations

• Ada & OpenAI's innovative approaches to addressing this challenge

• Strategies for enterprise-level Customer Service scaling while mitigating risks

RSVP to the webinar and reserve your spot!

OpenAI speaks up

It may have taken longer than expected, but OpenAI made it official: Advanced Voice Mode (AVM) is coming to ChatGPT Plus and Teams subscribers this week. 🎉

Key takeaways

• AVM now includes Custom Instructions and Memory, allowing for more personalized conversations and better recall of prior interactions.

• The update enhances AVM’s ability to understand accents and includes five new nature-inspired voices — but it is unavailable in regions like the EU, UK, and Norway.

• AVM’s improvements focus on making AI interactions smoother, faster, and more natural to create a more human-like experience.

Our thoughts

OpenAI’s Advanced Voice Mode marks a significant step forward in making AI interactions feel more human and personalized. This is a must as AI becomes more integrated into daily communication.

Prompt of the day ✍️ 

IT manager (create an IT budget proposal)

How it works:

This prompt creates an IT budget proposal that outlines the necessary financial resources for IT projects and initiatives.

Why use it:

Use this prompt to create an IT budget proposal that meets organizational goals through interactive feedback and continuous improvement.

Prompt Example:

{"prompt":"Develop a tailored An IT Budget Proposal aligned with the user's individual needs, drawing insights from the supplied reference materials. Initiate interaction with the user to obtain essential specifics and resolve any ambiguities. Iteratively refine the An IT Budget Proposal through consistent evaluations using the given evaluationRubric and gather user input to ensure the end product aligns with the users expectations.}

You can find the prompt in its entirety here.

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