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- BlackRock’s AI leap with Copilot 🚀, AI agents transform work 🤖, Mitigating AI risks ❌
BlackRock’s AI leap with Copilot 🚀, AI agents transform work 🤖, Mitigating AI risks ❌
AI For Work
November 20, 2024
Welcome, innovators.
To most, BlackRock is known for one thing: being one of the top asset management firms in the world. But they’re not staying at the top by resting on their laurels—they’re leveraging AI to remain at the head of the class.
In today’s newsletter:
Today’s must-read stories 📰
An AI transformation at BlackRock
Prompt of the day ✍️
Today’s must-read stories
AI agents streamline tasks like project management, financial reconciliation, and IT support, helping employees and boosting efficiency through around-the-clock assistance.
AI adoption is skyrocketing, but unresolved issues like biased algorithms and lack of transparency in deployment and reskilling strategies pose ethical and operational risks for businesses.
AI-driven companies succeed by embedding AI into strategic goals, breaking down silos for cross-functional collaboration, and prioritizing improvements in both customer and employee experiences.
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AI tools 🔨
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An AI transformation at BlackRock
BlackRock's AI journey took a major leap forward with the adoption of Copilot for Microsoft 365. Spearheaded by Anthony Diaz-Matos, the initiative streamlined workflows across the global investment firm while fostering a culture of innovation and collaboration.
Key takeaways
BlackRock deployed over 24,000 licenses for Copilot, integrating AI tools across all employees and locations.
The rollout began with a 500-member core team, testing large language models and building data analysis capabilities.
A “flight crew” of 3,000 early adopters acted as champions, sharing use cases and feedback through active chat channels.
Challenges during the rollout were addressed collaboratively with Microsoft, enhancing Copilot’s features through daily feedback loops.
Creative prompts shared by employees significantly boosted productivity, such as summarizing emails into actionable tables.
Our thoughts
This large-scale deployment underscores BlackRock's commitment to leveraging AI for operational efficiency and innovation. By involving employees at every stage, the firm not only improved Copilot but also created a model for enterprise AI adoption that others will likely follow.
Miscellaneous resources
Prompt of the day ✍️
Product marketing manager (create a product demo script)
How it works:
The prompt guides an AI to develop a product demo script by interacting with the user, gathering specific details, refining the script based on evaluations and feedback, and following a set of rules to ensure clarity, personalization, and continual improvement.
Why use it:
Use this prompt to create a personalized, high-quality product demo script that effectively addresses customer needs, showcases key features, and ensures continuous improvement through iterative feedback and evaluations.
Prompt Example:
{"prompt":"Develop a tailored Product Demo Script aligned with the user's individual needs, drawing insights from the supplied reference materials. Initiate interaction with the user to obtain essential specifics and resolve any ambiguities. Iteratively refine the Product Demo Script through consistent evaluations using the given evaluationRubric and gather user input to ensure the end product aligns with the users expectations.}
You can find the prompt in its entirety here.
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