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Ask FT
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✍️ Financial Times Launches Ask FT
🖥️ Microsoft Debuts Surface Devices with Dedicated Copilot AI Key
🤝 AI for customer service
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Microsoft reuses its OpenAI playbook (to great success) (link)
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Financial Times Launches Ask FT ✍️
A New Era of AI-Assisted Journalism
The Financial Times (FT) is revolutionizing how subscribers interact with its wealth of journalistic content by launching Ask FT, a generative AI chatbot. This innovative tool is designed to answer a wide array of questions, from recent events to broader topics, by diving into the FT's extensive archives.
Unlike general AI bots such as ChatGPT, Copilot, or Gemini, Ask FT draws from the publication's own articles, providing answers with the credibility and depth that comes from decades of authoritative reporting. Take a look at how it works 👇️
Financial Timesが過去記事の内容などを聞けるAIチャットボット「Ask FT」をローンチした。
theverge.com/2024/3/23/2410…
— Tetsuro Miyatake (@tmiyatake1)
12:06 AM • Mar 24, 2024
TOGETHER WITH BRAVE
Build an AI Search Engine
The Brave Search API brings affordable developer access to the Brave Search index: an independent index of the Web with over 20 billion webpages.
What makes it different?
Built on real page visits from actual humans—collected anonymously, of course—which filters out tons of junk data.
Independent and built from scratch—that means no Big Tech biases or extortionate prices.
Index is refreshed with tens of millions of pages daily, so it always has accurate, up-to-date information.
The Brave Search API can be used to assemble a dataset to train your AI models, and help with retrieval augmentation at the time of inference. All while remaining affordable with developer-first pricing.
Integrating the Brave Search API into your workflow translates to more ethical data sourcing and more human-representative datasets.
Microsoft Debuts Surface Devices with Dedicated Copilot AI Key 🖥️
Microsoft has introduced a dedicated Copilot key on its new Surface Pro 10 for Business and Surface Laptop 6 for Business devices, emphasizing its commitment to integrating AI capabilities directly into its hardware.
Announced at a Windows-focused online event, these updates highlight Copilot's role in assisting users with various tasks, such as planning their day and analyzing documents with added commercial data protection.
The introduction of a Copilot key, placed strategically on the keyboard, signifies Microsoft's efforts to streamline access to AI features, drawing a parallel to the erstwhile Cortana keys.
These devices, described as "optimized for AI," are equipped with Intel Core Ultra processors and Intel's AI Boost NPU, showcasing Microsoft's vision of blending traditional computing with advanced AI functionalities. Learn more ⤵️
ChatGPT use case 🤝
Enhancing Customer Service with ChatGPT
How It Works:
Unveil how ChatGPT is redefining customer service by automating responses, personalizing interactions, and analyzing feedback in real time. It facilitates a more efficient resolution of inquiries and complaints, ensuring customers feel heard and valued throughout their journey.
Why Use It:
ChatGPT is tailor-made for dynamic customer service environments, offering scalable solutions that adapt to fluctuating inquiry volumes and complexity. It helps businesses maintain high standards of service during peak times, reduce wait times, and collect actionable insights to improve future interactions.
Prompt Example:
"Create a script for handling [specific customer issue, e.g., delayed shipment inquiries] using empathetic language and providing clear steps towards resolution. Include variations for different scenarios, such as varying delay lengths or missing items."
Thank You For Reading!
See you next edition!
-The AI For Work Team
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